The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 520 |
| Philadelphia, PA | 287 |
| Washington, D.C., DC | 250 |
| Seattle, WA | 219 |
| Atlanta, GA | 211 |
| Denver, CO | 201 |
| Salt Lake City, UT | 182 |
| Detroit, MI | 149 |
| San Francisco, CA | 137 |
| Sacramento, CA | 135 |
| Indianapolis, IN | 128 |
| Miami, FL | 123 |
| Brooklyn, NY | 119 |
| Portland, OR | 116 |
| Orlando, FL | 112 |
| Minneapolis, MN | 111 |
| Boston, MA | 106 |
| Pittsburgh, PA | 80 |
| Jacksonville, FL | 76 |
| Oakland, CA | 72 |
| Tampa, FL | 65 |
| New York City, NY | 64 |
| Baltimore, MD | 63 |
| Charlotte, NC | 48 |
| Nashville, TN | 43 |
| San Jose, CA | 40 |
| Reno, NV | 39 |
| Dallas, TX | 39 |
| Birmingham, AL | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Clint Brendon (@BrendonClint) reported @cacciatorious @LordYates82 @Xfinity That sucks. I’m sorry they’re treating you that way.
- kei car lover (🔰軽自動車好き♥️) (@WassonDale) reported
@Xfinity you might wanna fix your servers
- Mary Fords Grandbaby (@MaryFordgb) reported
@Tubi Why won't almost all of your movies load on Comcast /Xfinity On Demand? They just spin then the screen goes black. Please fix this. Thanks.
- IJUSMYGHTBHIM (@ijusmyghtbhim) reported
@Xfinity @Jaysing1129 I am asking for a review of every call so have made revolving this issue and how my concern had been addressed not only by rude customer service but your poor piss supervisors who lack empathy and company vocabulary should not be working for @Xfinity
- Belatedly CarlyJ 🦋 (@shecannoteven) reported
Xfinity needs to refund some of what we have been paying them. They had us down for hours at a time several days in a row to do a network upgrade, and since then we have had regular outages. I pay more for worse service now.
- DJ Folk (@DJFolk) reported
@XfinitySupport no hot spots or my own personal service Wi-Fi works walked into the Xfinity store hot spots working fine. You went up 20 a month on my bill but I keep having issues. Can we rectify this or do I have to switch to a new isp
- Jay Singleton (@Jaysing1129) reported
Been trying to fix my @Xfinity internet for hours thinking it was a problem on my end…………. Only to find out that a lot of people are having issues 😩😒
- melissa (@MelissaIsArtsy) reported
Shock of shockers, @xfinity service is down again.
- Rebellious Sons (@Rebellious_Sons) reported
Nothing like Comcast Upgrading you to "Faster Service" that includes your WIFI not working.. How do you mess up the programing so bad that you accidently shut down peoples WIFI from connecting devices..#comcastdown
- Dave (@blitzburgh6) reported
@LordYates82 @Xfinity It’s went out on me at 3:30 this morning. Still having issues as well. My whole system is down cameras for the outside of my house as well.
- Meme Queen 👑 (@StillYourPOTUS) reported
@Jaysing1129 @Xfinity Where are you? I’m in GA. Same issues this morning.
- tori (@cacciatorious) reported
@BronesGaming @Verizon @Xfinity Me too! Surely I’ll get internet faster as a new customer than stupid xfinity. They scheduled my 3rd appt for Thursday. Zero faith they show up!!
- Jeffrey Sweet (@JeffreySweet_) reported
@CouchRacerShop If not lajoie Matt DiBenedetto atleast has cup experience and wasn’t terrible. They can’t keep running xfinity guys and watching that car run mid pack
- ChickenSnowcone (@ChickenSnowcone) reported
I wish I had any option for internet other than @Xfinity . Moving, trying to get a new account. "Confirm your order" email link doesn't work, website keeps resetting my application, 2 times I tried calling the people sound half asleep and confused...
- FatalFlow 🇵🇷 (@Fatalflow5) reported
@Xfinity please explain why your internet goes down more than any other company i have ever seen this is a monthly and weekly thing how is this a company still baffles the hell out of me
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